Could the answer to swine flu (H1N1 virus), all future pandemics and many other answers to life, be hidden in the next Zappos video?
Would love to hear your opinion !
Want to read more? Here is Inc. Magazine, May 2009 article, The Zappos Way of Managing
How Tony Hsieh uses relentless innovation, stellar customer service, and a staff of believers to make Zappos.com an e-commerce juggernaut — and one of the most blissed-out businesses in America By: Max Chafkin
You lost me there – what has swine flue to do with good company ethics, especially outside of agriculture…?
Great Video, glad I watched it…BUT..just like Kathrin I cant connect the dots, I dont think to topics could possibly be further apart. Im sure many will agree!
Eric, was this an error on your part (worng video) or are you saying something subconsciously that is not easily understood??? either way Id be curious to hear an answer.
Cheers all,
I guess I see the connection… very indirect & very subtle though…the moral of the story is that selfless acts create such a powerful good will among people that they are beneficial to everybody in the long term. The swine flu can be blamed on short-sighted , selfish practises of animal farmers & customers, who foolishly believe that their callousness to sentinet animals will go unpunished. If they had the foresight and the long-term intelligence to understand the impact of their selfishness, they would provide animals with better living conditions and avoid the existence of breeding grounds for diseases.
Being an Indian though, I object to the (almost) rascist question by the interviewer about Indian call centers…What’s the point of that question ? The idea that Indian call-centers wouldn’t be able to operate on this company’s philosophy is ridiculous…I really don’t know whether to laugh or cry, since the philosophy is so Indian that I Eric’s point more easily than most people here. The Indian call center employees have no evil intent either, they are just innocent people trying to survive and make a living.
Indians , ironically for this video , knew the power & beauty of selfless acts and their long term benefits thousands of years ago.
I see 2 things:
1. If the animals were treated well (with love and proper food) – not that much antibiotics and other poison =they would not get sick! (or get people sick!) =It is like a boomerang , what you give you will get!
2.Who needs that many shoes? = Who needs that much antibiotics?
(the companies make you feel you need them)
there is not enough sick people – what shall they do with their production?
it is all about the money! (the medical companies needs these pedemics from time to time in order to make profit!!! bird flue etc..)
p.s. very nice company policy! they sell love – not shoes!
Hi Kathrin, thank you for your question, I will soon be posting my Karma connection to this video!:)
thanks Martin, my answer will be soon posted!:)